{"id":12699,"date":"2026-07-04T23:03:00","date_gmt":"2026-07-04T20:03:00","guid":{"rendered":"https:\/\/darvilais.md\/?page_id=12699"},"modified":"2026-08-15T17:22:24","modified_gmt":"2026-08-15T14:22:24","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/darvilais.md\/ro\/returns-refunds\/","title":{"rendered":"Retururi \u0219i schimburi"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Magazin online <strong>Darvilais.md<\/strong> se str\u0103duie\u0219te s\u0103 ofere un nivel ridicat de servicii \u0219i o calitate ridicat\u0103 a produselor v\u00e2ndute.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">POLITICA DE RETURNARE<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cump\u0103r\u0103torul are dreptul de a solicita schimbul de produse \u00een termen de <strong>14 zile calendaristice<\/strong> din momentul primirii comenzii, cu excep\u021bia cazului \u00een care legisla\u021bia \u00een vigoare a Republicii Moldova prevede altfel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru ca o cerere s\u0103 fie luat\u0103 \u00een considerare, trebuie \u00eendeplinite urm\u0103toarele condi\u021bii:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>prezentarea produsului este p\u0103strat\u0103;<\/li>\n\n\n\n<li>nu exist\u0103 semne de utilizare sau deterior\u0103ri mecanice cauzate de cump\u0103r\u0103tor;<\/li>\n\n\n\n<li>ambalajul, componentele \u0219i accesoriile originale sunt p\u0103strate;<\/li>\n\n\n\n<li>se furnizeaz\u0103 un document care confirm\u0103 achizi\u021bia (bon fiscal, card de garan\u021bie sau alt document).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Cazuri de garan\u021bie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 produsul prezint\u0103 un defect de fabrica\u021bie sau a fost deteriorat \u00een timpul livr\u0103rii, v\u0103 rug\u0103m s\u0103 anun\u021ba\u021bi serviciul de asisten\u021b\u0103 clien\u021bi Darvilais.md c\u00e2t mai cur\u00e2nd posibil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dup\u0103 inspectarea articolului, magazinul va oferi un schimb, o repara\u021bie, o rambursare sau o alt\u0103 solu\u021bie \u00een conformitate cu legisla\u021bia \u00een vigoare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Restituire<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 returnarea este aprobat\u0103, fondurile vor fi returnate utiliz\u00e2nd aceea\u0219i metod\u0103 prin care a fost efectuat\u0103 plata sau printr-o alt\u0103 metod\u0103 convenit\u0103 de p\u0103r\u021bi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perioada de rambursare depinde de metoda de plat\u0103 selectat\u0103 \u0219i de cerin\u021bele sistemului de plat\u0103 de service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru orice \u00eentreb\u0103ri legate de retururi \u0219i servicii de garan\u021bie, v\u0103 rug\u0103m s\u0103 contacta\u021bi serviciul de asisten\u021b\u0103 Darvilais.md.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0418\u043d\u0442\u0435\u0440\u043d\u0435\u0442-\u043c\u0430\u0433\u0430\u0437\u0438\u043d Darvilais.md \u0441\u0442\u0440\u0435\u043c\u0438\u0442\u0441\u044f \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u0432\u044b\u0441\u043e\u043a\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u0438 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e \u0440\u0435\u0430\u043b\u0438\u0437\u0443\u0435\u043c\u043e\u0439 \u043f\u0440\u043e\u0434\u0443\u043a\u0446\u0438\u0438. \u0423\u0441\u043b\u043e\u0432\u0438\u044f \u0432\u043e\u0437\u0432\u0440\u0430\u0442\u0430 \u041f\u043e\u043a\u0443\u043f\u0430\u0442\u0435\u043b\u044c \u0432\u043f\u0440\u0430\u0432\u0435 \u043e\u0431\u0440\u0430\u0442\u0438\u0442\u044c\u0441\u044f \u0441 \u0437\u0430\u043f\u0440\u043e\u0441\u043e\u043c \u043d\u0430 \u043e\u0431\u043c\u0435\u043d \u0442\u043e\u0432\u0430\u0440\u0430 \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 14 \u043a\u0430\u043b\u0435\u043d\u0434\u0430\u0440\u043d\u044b\u0445 \u0434\u043d\u0435\u0439 \u0441 \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u044f \u0437\u0430\u043a\u0430\u0437\u0430,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12699","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/pages\/12699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/comments?post=12699"}],"version-history":[{"count":2,"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/pages\/12699\/revisions"}],"predecessor-version":[{"id":12760,"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/pages\/12699\/revisions\/12760"}],"wp:attachment":[{"href":"https:\/\/darvilais.md\/ro\/wp-json\/wp\/v2\/media?parent=12699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}